Welcome to ISBN Pro Services LLC. By accessing or using our platform, you agree to adhere to and be bound by the following terms and conditions. Please read them carefully.
You must be at least 18 years old or have the legal capacity to enter into binding contracts in your jurisdiction to use our platform.
By submitting content, you affirm that you have the legal right to do so and that the content does not violate any third-party rights.
Authors retain the copyright to their content but grant the Company a non-exclusive, worldwide, royalty-free license to distribute, display, and sell the content.
Authors will receive royalties for each sale of their content according to the terms specified during the submission process.
We require full advance payment for all services listed on the website. Clients are responsible for all transaction fees and applicable taxes.
Users are prohibited from copying, distributing, or reselling any content from the platform without the author's explicit consent.
Authors must use the platform for lawful purposes and avoid any activities that could harm the platform or its users.
We offer unlimited revisions on delivered work if requests are made within 7 days of delivery, or within 14 days in special cases. All revision requests will be completed based on the urgency of the order, with a standard minimum turnaround time of 48 hours.
Orders with up to 24 hours urgency: 24-hour revision time.
Orders with 24-48 hours urgency: 48-hour revision time.
Orders with 48 hours and above urgency: 72-hour revision time.
ISBN Pro Services is committed to providing high-quality self-publishing services tailored to authors' needs. We understand that certain situations may require a refund or cancellation. Therefore, we have established the following refund and cancellation policy to ensure fairness and transparency for our customers.
The initial draft has been approved.
Revisions have been requested.
The order is canceled for reasons unrelated to ISBN Pro Services and its policies.
There has been no contact with ISBN Pro Services for more than 3 weeks.
Another service provider or freelancer has been approached for the same project assigned to ISBN Pro Services.
An incomplete project brief has been provided.
The deliverables have been approved.
Multiple revisions have been accepted for any service.
A bundle service has been ordered, and dissatisfaction is with a specific service; refunds can only be claimed for that specific service, not the entire bundle.
The initial project brief has not been provided within 10 days of order placement.
Pre-Draft Delivery Refunds: Full refund, minus a 10% service and processing fee, if requested before receiving the initial draft.
Post-Draft Delivery Refunds: (48-120 hours): 50% refund, minus a 10% service and processing fee, if requested between 48 and 120 hours after the initial draft delivery.
Refunds beyond 120 Hours: No refund requests will be entertained after 120 hours of the initial draft delivery.
For refund requests, please contact our billing department at billing@isbnproservices.com.
All trademarks, logos, and service marks displayed on the platform are owned by the Company or their respective owners. Unauthorized use of these trademarks is strictly prohibited.
The content on ISBN Pro Services, including but not limited to the company's services, does not constitute advice, certificates, guarantees, or warranties.
The Company and its affiliates or employees are not liable for any loss or harm caused by unintentional inaccuracies in the information on this website.
The Company and its affiliates are not responsible for any performance failures, errors, or unauthorized access related to the website.
You agree to indemnify and hold harmless the Company and its affiliates from any claims, damages, or expenses arising from your use of the website or violation of these Terms of Use.
We collect and use personal data in accordance with our Privacy Policy, which is available at this Link.
By using our platform, you consent to the collection and use of your data as described in our Privacy Policy.
The Company is not liable for any damages resulting from the use or inability to use the platform, including but not limited to loss of profits, data, or goodwill.
The Company does not guarantee that the platform will be error-free or that any defects will be corrected promptly.
The Company reserves the right to terminate or suspend your access to the platform at any time, with or without cause, without notice.
Authors may terminate their relationship with the Company by removing their content from the platform, subject to any outstanding royalties or obligations.
The Company may modify these terms and conditions at any time. Notice of any changes will be provided to users, and continued use of the platform after such notice constitutes acceptance of the updated terms.
These terms and conditions are governed by the laws of Michigan. Any disputes arising from these terms will be resolved in the courts of Michigan.
For any questions or concerns about these terms and conditions, please contact us at +1 (248) 479-4244.
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